Privacy Policy
Effective Date: 27th Feb 2025
Last Updated: 27th Feb 2025
1. Introduction
Welcome to Coverfi ("Company," "we," "us," or "our"). Coverfi is an insurtech platform designed to help insurance brokers manage and streamline their business operations. Your privacy is important to us, and we are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
When you use our Services, we may collect personal data such as:
• Full name
• Email address
• Phone number
• Business name and address
• Payment information (processed securely via third-party providers)
• Insurance-related data
• Account login credentials
2.2 Non-Personal Information
We may also collect non-personal data, including:
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, interactions, clicks)
• Cookies and tracking data (see Section 6)
2.3 Information from Third Parties
We may receive data from:
• Business partners and affiliates
• Publicly available sources
• Insurance carriers and brokers
3. How We Use Your Information
We use the collected data to:
• Provide, maintain, and improve our Services
• Process transactions and facilitate insurance policies
• Authenticate users and provide account security
• Send important notifications and updates
• Comply with legal and regulatory obligations
• Conduct analytics and enhance user experience
• Prevent fraud and security breaches
4. Legal Basis for Processing (For Users in the EU/EEA)
• We process personal data under the following legal bases:
• Performance of a Contract: To provide the requested Services.
• Legitimate Interest: To improve security and user experience.
• Consent: When required (e.g., marketing communications).
• Legal Compliance: To fulfill regulatory obligations.
5. How We Share Your Information
We do not sell or rent personal data. However, we may share your data with:
• Service Providers: Third-party vendors supporting our platform (e.g., cloud hosting, payment processors).
• Business Partners: Insurance carriers and brokers for policy processing.
• Legal Authorities: If required by law or to enforce our policies.
• Mergers & Acquisitions: In the event of a business transfer, we may share data with potential buyers.
All third parties handling your data must comply with applicable privacy laws.
6. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences in your browser settings.
7. Data Security
We implement strong security measures to protect your personal data, including:
• Encryption of sensitive data
• Secure access controls and authentication
• Regular security audits and monitoring
While we take reasonable precautions, no online system is 100% secure.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer needed, we securely delete or anonymize the data.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
9.1 General Rights
• Access & Correction: Request a copy of your personal data or correct inaccuracies.
• Deletion: Request data deletion, subject to legal obligations.
• Objection & Restriction: Limit how we process your data.
• Data Portability: Request your data in a structured format.
9.2 GDPR Rights (EU/EEA Users)
If you are in the EU/EEA, you can:
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.
9.3 CCPA Rights (California Users)
California residents can:
• Request disclosure of collected data.
• Opt out of data sharing for targeted advertising.
To exercise these rights, contact us at info@coverfi.app
10. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.
11. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal data.
12. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email. Please review this policy regularly.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us by filling the below form
Last Updated: 27th Feb 2025
1. Introduction
Welcome to Coverfi ("Company," "we," "us," or "our"). Coverfi is an insurtech platform designed to help insurance brokers manage and streamline their business operations. Your privacy is important to us, and we are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
When you use our Services, we may collect personal data such as:
• Full name
• Email address
• Phone number
• Business name and address
• Payment information (processed securely via third-party providers)
• Insurance-related data
• Account login credentials
2.2 Non-Personal Information
We may also collect non-personal data, including:
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, interactions, clicks)
• Cookies and tracking data (see Section 6)
2.3 Information from Third Parties
We may receive data from:
• Business partners and affiliates
• Publicly available sources
• Insurance carriers and brokers
3. How We Use Your Information
We use the collected data to:
• Provide, maintain, and improve our Services
• Process transactions and facilitate insurance policies
• Authenticate users and provide account security
• Send important notifications and updates
• Comply with legal and regulatory obligations
• Conduct analytics and enhance user experience
• Prevent fraud and security breaches
4. Legal Basis for Processing (For Users in the EU/EEA)
• We process personal data under the following legal bases:
• Performance of a Contract: To provide the requested Services.
• Legitimate Interest: To improve security and user experience.
• Consent: When required (e.g., marketing communications).
• Legal Compliance: To fulfill regulatory obligations.
5. How We Share Your Information
We do not sell or rent personal data. However, we may share your data with:
• Service Providers: Third-party vendors supporting our platform (e.g., cloud hosting, payment processors).
• Business Partners: Insurance carriers and brokers for policy processing.
• Legal Authorities: If required by law or to enforce our policies.
• Mergers & Acquisitions: In the event of a business transfer, we may share data with potential buyers.
All third parties handling your data must comply with applicable privacy laws.
6. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences in your browser settings.
7. Data Security
We implement strong security measures to protect your personal data, including:
• Encryption of sensitive data
• Secure access controls and authentication
• Regular security audits and monitoring
While we take reasonable precautions, no online system is 100% secure.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer needed, we securely delete or anonymize the data.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
9.1 General Rights
• Access & Correction: Request a copy of your personal data or correct inaccuracies.
• Deletion: Request data deletion, subject to legal obligations.
• Objection & Restriction: Limit how we process your data.
• Data Portability: Request your data in a structured format.
9.2 GDPR Rights (EU/EEA Users)
If you are in the EU/EEA, you can:
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.
9.3 CCPA Rights (California Users)
California residents can:
• Request disclosure of collected data.
• Opt out of data sharing for targeted advertising.
To exercise these rights, contact us at info@coverfi.app
10. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.
11. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal data.
12. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email. Please review this policy regularly.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us by filling the below form
Contact Us
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